1.       Which of the following is a set of concentric circles in the context of the internal structure of a hard disk/

a.       Tracks

b.      Cylinder

c.       Sector

d.      Platter

2.       Which of the following commands can be used to sort the content of the file, emp_data, the field delimiter used is : (colon)?

a.       Sort emp_data

b.      Sort “:” emp_data

c.       Sort –d “:” emp_data

d.      Sort –t “:” emp_data

3.       George has installed a sound card in his PC. However, he is not able to play a songs through a CD. He has ensured that all the equipments are plugged into the correct connectors and that the speaker volume knob is adjusted correctly. Identify the check which George should perform to play the CD?

a.       Check whether the CD is inserted properly

b.      Check that the audio cable from the CD drive is connected to the sound card

c.       Check whether the sound card supports the audio file format

d.      Check whether the CD drive is compatible with the sound card

4.       George has added a new scanner to his PC. When he restarted his PC, it has generated an error while booting. Which of the following methods is an effective way to recover from the preceding malconfiguration error/

a.       By using MSCONFIG

b.      By using Last Known Good control set

c.       By using system restore

d.      By using recovery console

5.       Which of the following network devices is responsible for carrying packets from one network to another?

a.       Switches

b.      Hubs

c.       Router

d.      Network Adapter

6.       A user is facing problem in opening, modifying, and creating new files, as these processes have become very slow. Even with sufficient disk space, the disk performance has slowed down over a period of time. After enquiring with the user it was found that a lot of file creation and subsequent deletion operations had taken place recently. As a PC technician, what will be your first action for troubleshooting this problem?

a.       Create one more disk partitions and ask user to use new partitions for new files

b.      Check the fragmentation status of your disk and run disk defragmenter

c.       User chkdsk to find any bad sector

d.      Convert partitions from the FAT or FAT32 file system to NTFS

7.       Which of the following statements is not true about my computer in windows xp?

a.       It display list of all the running services on your computer

b.      It is a graphical tool to manage files and folders on a computer

c.       It is available as a shortcut icon on the windows desktop

d.      It provides access to your local drives

8.       Which of the following core Boot files refers to the operating system menu?

a.       BOOT.INI

b.      NTOSKRL..EXE

c.       BOOTSECT.DOS

d.      NTLDR

9.       Which of the following switches is used with ATTRIB command to clear the system attribute?

a.       +S

b.      +A

c.       –A

d.      –S

10.   Maria wants to connect a serial printer to her PC. Which of the following cables will she require to connect the printer?

a.       A cable with a 36-pin centronics or mini-centronics connector for the printer end and a DB25 male plug for the PC end

b.      a cable with a 25 – pin male connector for the PC end and a 9 –pin female connector for the printer end

c.       A cable with a 25 – pin male connector for the printer end and a 9 –pin female connector for the PC end

d.      A cable with a 36-pin centronics or mini-centronics connector for the PC end and a DB 25 male plug for the printer end.

11.   Which to the following statements is true about DNS service?

a.       DNS is Microsoft’s NetBIOS name resolution service which was developed to reduce the number of NetBIOS name resolution broadcast on networks that user NetBIOS naming

b.      DNS is a network services that provides automatic assignments of IP addresses and other TCP\IP configuration information on network systems that are configured as DHCP client.

c.       DNS is a terminal emulation protocol that enables a user at one site to simulate a session on a remote host

d.      DNS  is the primary name resolution service on the internet as well as private IP networks

12.   John needs to order a Joystick to play a game that he recently installed on his computer. What considerations should John keep in mind to ensure that he orders the right type of joystick that matches the hardware of his computer?

a.       The connector type should be NIDI or USB so that the joystick can be connected to the NIDI or USB port on the computer

b.      The joystick should have a RJ-45 connector so that it can be plugged into joystick port of the computer

c.       The joystick should have a RCA connector so that it can be plugged into joystick port of the computer

d.      The connector type of the joystick should AUI so that it can be connected to the MIDI port

13.   What will be the hexadecimal address corresponding to the binary address 110 0101 1000 1101?

a.       E59D

b.      E58D

c.       D48E

d.      D58C

14.   Which of the following statements is correct in reference to ROM BIOS chip?

a.       It is a coin cell lithium battery

b.      It is often known as Firmware

c.       It is volatile in nature

d.      It is a small block of high – speed memory that enhances PC Performance by caching code and data from relatively slow system RAM and passing it to the CPU on demand.

15.   Which of the following CD standards refers to the Data CDs (mode 1) and compressed audio CDs (mode 2, which defines 5 stages of compression)?

a.       Green book

b.      Red book

c.       Orange book

d.      Yellow book

16.   Angela is currently working in the games directory and needs to create a subdirectory, exams, in the study directory. Which command should she give?

a.       Mkdir ./study/exams

b.      Mkdir ~/study/exams

c.       Md ~ /exams

d.      Mkdir ~exams

17.   The Collection file is being edited using the vi editor. While editing the file, the command <Esc>x is given. Which of the following statements is true about the given command?

a.       The command save the file

b.      The command deletes a character at the current cursor position

c.       The command deletes the line at which the cursor is currently positioned

d.      The command saves the file and quits the vi editor

18.   Philip has a file, Emp_records, containing at least 1500 records of the employees who work in his company. The fields in Emp_records file are separated by a space. The format of the file is as shown below: ID FirstName LastName Contact Philip wants to sort all records on the basis of LastName, within which on the basis of FirstName, bit in descending order and redirect the output to sortEmplnames file. Which command will he use to perform the above task/

a.       Sort –2 +1 -3 +2 –r -0 SortEmplNames Emp_records

b.      Sort +1 -2 +2 -3 –r -0 SortEmplNames Emp_records

c.       Sort +1 -2 -3 –r -0 SortEmplNames Emp_records

d.      Sort +2 -3 +1 -2 –r -0 SortEmplNames Emp_records

19.   Stephen Sterling is working as a project manager in smart software. He í handling a team of developer who are working on linux platform. The whole team belongs to same group. Stephen has created a new file, named guidelines,  which has default file permission 664. Stephen wants to change the file permission so that other members of his group cannot write to the guidelines file and no other users could read this file. Which command will change the permission of the guidelines file, as required by Stephen?

a.       Chmod 622 guidelines

b.      Chmod g-w, o-r guidelines

c.       Chmod 600 guidelines

d.      Chmod u+x, g-w,o+r guidelines

20.   A user complains that very often, while printing the documents his laser printer produces dirty smudges on the paper. He tried replacing the toner cartridges but the issue is still the same. How will you troubleshoot this problem?

a.       Reinstall or update the printer drives

b.      Replace the paper feeder roller

c.       Replace the fuser

d.      Replace the roller in the toner cartridge

21.   Which of the following is used to identify the best path for sending data packets over a network/

a.       Packet switching

b.      Multiplexing

c.       Routing

d.      Multicasting

22.   Which of the following statements is true for cryptosystem?

a.       Cryptosystems are of three types: symmetric, asymmetric, and rsa

b.      In a cryptosystem,  before data can by exchanged between two parties, the key must between them

c.       Asymmetric cryptosystems use the same key for both encrypting and decrypting data

d.      Symmetric cryptosystems use two separate keys for encryption

23.   What does IDS stand for?

a.       Intrusion data system

b.      Intrusion detection standard

c.       Intrusion digital signature

d.      Intrusion detection system

24.   Consider the following statements: State A: Value button is a valid HTML form control | State B: Check box is a valid HTML form control

a.       Both A, B are true

b.      A is False and B is true

c.       Both A, B are False

d.      A is true, B is false

25.   BlueEye Inc. is a multinational organization. The frequency and size of files transferred between the office and its clients is qquite high, in the order of hundreds. Which of the following services should the organization use to transfer more files in lesser amount of time?

a.       Front Page Server Extensions

b.      Network news transfer protocol services

c.       Mailing list services

d.      File transfer protocol (FTP)

26.   Which of the following statements is a correct explanation to httpd deamon?

a.       It is used to invoke internet super daemon, inetd

b.      It helps in subscribing the services of the mailing list

c.       It is a service that controls the web server and the http services

d.      It enables user to add functionality to the existing source code

27.   Consider the following statements: Statement A: In duplex transmission, either node can transmit while the other node can receive data. | Statement B: in half-duplex transmission, both the nodes can transmit as well as receive data at the same time. Which of the following is true with respect to the above statements?

a.       Both, A and B are false

b.      Both, A and B are true

c.       A False, B True

d.      A True, B False

28.   David is a network administrator in SuperGraphics Inc. The network in his organization uses an address of 172.30.0.0/16. He will initially need 25 subnets with 1000 hosts in each subnet. There might be a need for 55 subnets. Which subnet mask should David configure to meet these requirements?

a.       255.255.240.0

b.      255.255.254.0

c.       255.255.248.0

d.      255.255.252.0

29.   John has built s custom computer using individual hardware components. When he starts up the computer, he hears one long beep and two short beeps. How should he troubleshoot this problem?

a.       He should swap the RAM chips

b.      He should replace the hard disk

c.       He should check if all RAM chips are seated firmly

d.      He should check for monitor power, video cable and display adapter

30.   Which of the following statements is true about the internet protocol?

a.       It guarantees delivery of data packets

b.      It enables reliable connection – oriented data transfers between the two nodes

c.       It performs error reporting and datagram fragmentation and reassembly

d.      It enables the exchange of electric mails (e-mails) between two nodes

31.   Samuel is network administrator in Bluesoft Inc. lately, he is getting complaints from the network users that they are repeatedly getting email messages that with huge files attached. This is causing the users’ email box to crash. Which dos attack are they referring to?

a.       SYN flood

b.      Mail bomb

c.       Ping of death

d.      Spamming

32.   New Sky Infotec has a network consisting of 800 computers. Recently, the network traffic has become increasingly slow. The network administrator John Dalton, has decided to segment. Each network uses different topologies. Which of the following devices should he use to connect these two networks?

a.       Brouter

b.      Bridge

c.       Router

d.      Gateway

33.   globalSoft Inc. has offices in New York, New jersey and San Fran. The network of Global Soft Inc. is based on an ISDN leased line. The regional marketing mangers of the company wants to conduct a video conference between the top management and the regional marketing heads. Determine the ISDN service that will be used to conduct this videoconference.

a.       The PRI ISDN service with 23 B and a D channel will be used to conduct the video conference

b.      The PRI ISDN service with 30 B and 2 D channel will be used to conduct the video conference

c.       The PRI ISDN service with 30 B and a D channel will be used to conduct the video conference

d.      The PRI ISDN service with 2 B and a D channel will be used to conduct the video conference

34.   Which of the following statements is true for coaxial cables?

a.       It can be differentiated into the two categories, single-mode and multimode

b.      It uses copper wires, which are good conductors of electricity

c.       Coaxial cables provide effective protection against EMI during data transmissions

d.      It uses light rays instead of electricity to transmit data

35.   The ……….. connects nodes over a network using a central control unit called the hub.

a.       Mesh model

b.      Bus topology

c.       Star topology

d.      Cellular category

36.   A customer has called you up and complains that his computer is not working the day after he has purchased it. How will you respond to this situation?

a.       You will sympathize with the customer and tell him that its not you but your company who stands responsible for this.

b.      You will not respond to the customers call and put down the phone

c.       You will act positively and be in control of the call

d.      You will apologize to the customer for the inconvenience and transfer the call to your supervisor

37.   An IEEE standard used to provide a port based authentication mechanism for wireless communication using 802.11 a and 802.11 b protocols is …………

a.       WPA

b.      802.11 i

c.       WLTS

d.      802.1 x

38.   Marc’s computer keeps crashing every time he uses it for more than 30 minutes approximately after which it recovers on its own. However, if he plugs his computer in an air conditioned room, he can use his computer for as long as he wants. What could be the potential problem with marc’s computer?

a.       Processor’s heat sink is faulty

b.      RAM is faulty

c.       Sound card is faulty

d.      Motherboard is faulty

39.   Sam has been provided the following IP address 172.23.3.229 Identify the class to which the preceding IP address belongs

a.       The given address is classless

b.      Class B

c.       Class A

d.      Class C

40.   Tom Grant is the network administrator at Global system Inc. he needs to design the network setup for his organization. More than 1650000 hosts will be connected in the network. Which IP addressing class would best meet his requirement?

a.       B

b.      A

c.       D

d.      C

41.   Which of the following is a set of concentric circles in the context of the internal structure of a hard disk

a.       Platter

b.      Tracks

c.       Cylinder

d.      Sector

42.   Paul has logged in  to the Linux server and wants to store the names of files present in his home directory into the datalist file. Which of the following commands should paul use to perform this task?

a.       Ls > datalist

b.      Ls datalist

c.       Who datalist

d.      Who > datalist

43.   John has installed an adapter card on his PC. However, the system does not recognize the adapter card. John checks the comparibility and finds that the adapter card is compatiable to the system and is installed properly. Which of the following checks should John perform next?

a.       Check the fuse on the plug

b.      Check that there is no dirt affecting the connection between the contacts on the card edge and the slot

c.       Check that the function keys have not been disabled

d.      Check that the correct input language is set

44.   Jane is a hard ware engineer at Wilson Technologies Inc. he has to create a report on current hard ware configuration by using windows device manager. Which of the following options will help him access the windows device manager?

a.       By selecting Start -> programs -> administrator tool

b.      By running EVENTVWR.EXE

c.       By selecting system properties -> hard ware tab

d.      By using DXDIAG tool

45.   Which of the following network devices is responsible for carrying packets from one network to another?

a.       Router

b.      Hubs

c.       Network adapter

d.      Switches

46.    When a new card is installed on a windows server 2000 computer, it gets installed automatically. What is this feature?

a.       PnP

b.      DMA

c.       Registry

d.      IRQ

47.   Which of the following statements is NOT true regarding My network places in windows operating system?

a.       It is used to display or add shortcuts to network locations

b.      It is used to add and remove programs to a host computer

c.       It is used to view and connect to other computers on the network

d.      It is used to create, modify and delete files and folders located in remote computer.

48.   Which of the following core boot files refers to the mini SCSI disk driver?

a.       BOOTSECT.DOS

b.      BOOT.INI

c.       Ntuser.dat

d.      NTBOOTDD.SYS

49.   Which of the following applications provides a windows interface to some of the configuration information contained in the registry?

a.       Event viewer

b.      System information

c.       Device manager

d.      DXDIAG

50.   John is a designer at Wilson technologies Inc. he has to scan images and use them at the time of designing. For this, he needs to connect a scanner to his PC. Which of the following adapter cards should he use to connect the scanner?

a.       Sound card

b.      NIC

c.       Wi-Fi Adapter card

d.      SCSI card

51.   What type of network setup must be there, such that the printer’s access by the work stations present in the network is controlled in a centralized manner?

a.       Personnel area network

b.      Wireless network

c.       Client-server network

d.      Peer to peer network

52.   What will be the hexadecimal address corresponding to the binary address 1010 1101 1100 1011?

a.       ADCB

b.      A5C

c.       ABCD

d.      ABDC

53.   Jack is a hard ware engineer at infosuper system inc. he has to assemble a PC which can support SSE3 and virtualization technology. Which of the following intel processors should he use to meet the desired requirements?

a.       Intel Pentium III Processor

b.      Intel Pentium M Processor

c.       Intel Pentium 4 Processor

d.      Intel Pentium Core Duo Processor

54.   Internal bus is NOT used to connect……………………..      

a.       System controller

b.      Memory

c.       CDROM drive

d.      CPU

55.   Stella wants to change the password for her login id on the Linux server. She gives the command passwd. As she enters her old password, the system displays passwd: Authentication token manipulation error. What can  be the reason?

a.       Stella should have used passwd command

b.      Stella does not have permission to change her password

c.       The old password entered by Stella was incorrect

d.      The Linux server is not connected to network

56.   The content of the Bill details file needs to be modified. Which of the following commands should you use to modify the file?

a.       Vi Billdetails

b.      Grep bill details

c.       Cat billdetails

d.      Rm billdetails

57.   Stella is working as a data entry operator in Global systems. She has a login account on the Linux server in her office. Her home directory is /home/stella. Identify the command to move all files having temp anywhere in their names from the /home/stella/progs directory to her home directory.

a.       Cp ~/progs/*temp* ~/

b.      Cp ~/stella/progs/*temp /home/stella

c.       Mv ~/progs/temp* ~/stella

d.      Mv ~/progs/*temp* ~/

58.   A customer is having an ink jet printer that is not working properly. There is no output on the paper. What could be the possible cause?

a.       Wrong type of paper

b.      Hole in an ink cartridge

c.       Blocked nozzles

d.      Broken suction pump

59.   Logical Link control (LLC) and media access control (MAC) are two sublayers of ……………….

a.       Transport layer

b.      Session layer

c.       Data link layer

d.      Network layer

60.   What does DES stand for?

a.       Data Encryption Standard

b.      Data encryption system

c.       Digital encryption system

d.      Digital encryption standard

61.   Consider the following statements: statementA: type is an attribute of Form tag | statement B: Name is an attribute of Input element/ Which of the following is true with respect to the above statement?

a.       Both A, B true

b.      Both A, B false

c.       A false, B true

d.      A true, B false

62.   Demi chang is a network administrator in AB corporation. She is using IIS to provide web services in the organization. She needs to configure IIS to send and receive mails over the internet. Which IIS component she should use to do this?

a.       NNTP

b.      FTP

c.       SMTP

d.      WWW

63.   Which of the following statements explains the correct use of the TELNET services?

a.       Enables users a set of bulletin boards on different subjects

b.      Enables file transfer across machines, using the HTTP protocol

c.       Enables users to communicate with other users, this service needs to be run for managing receipt/ delivery of mails

d.      Enables users to log in remotely to a server. This service is used for allowing the clients to log on to a remote server

64.   The data link layer is responsible for………..

a.       Controlling the network traffic

b.      Transforming data bits from the physical layer into groups called frames

c.       Organizing messages into segments or breaking large segments in to smaller segment

d.      Providing unique network addresses to each node within the network

65.   Mark, the network administrator of Mc Millan Inc is receiving weired complaints from the employees who are using company’s custom messenger application to chat with one another. When a user supplies his/her username and password to the messenger it gives an error message “invalid username or password, try again”. The user tries again and is successful, and is able to chat. This happens every time when the messenger application is started. Mark suspects this as a possible security attack. From the symptoms given above identify what type of security threat are the employees facing?

a.       Spamming attack

b.      Virus attack

c.       Worm attack

d.      Trojan horse attack

66.   Consider the following statements: Statement A: the NBP protocol maps the names of nodes with their addresses | Statement B: The RTMP protocol is used for the management of routing information. Which of the following is true with respect to the above statement?

a.       A true, B false

b.      A, B true

c.       A false, B true

d.      A, B false

67.   Identify the networking technology: when an external entiry accesses an internal network resource, the external IP address is mapped to a fixed ip address. When an internal node accesses an external resource, it’s device maps a private IP address to the firs Ip address that is avaible from a pool of globally unique IP addresses

a.       Secure socket layer

b.      Transport layer security

c.       Network address translation

d.      Socket server

68.   David Bernard is a renowned scientist studying the field of ISDN technology. A summit is being conducted on the prospects of expansion of wireless and mobile networks and David Bernard has been invired ad the gust of honor. He will also conduct a session about the latest developments in the field. This lecture is being broadcase at a transmission rate of 64 Kbps over the internet to many universities all over North America. Which type of system will be used to carry out this session?

a.       Synchronous optical NETwork

b.      E-carriier system

c.       Synchronous digital hierarchy

d.      T-carrier systems

69.   David Wong is a networking intern at cerfified Carriers. He is studying the IPx/SPx protocol suite as part of his networking project. He is looking for a protocol that provides fast and connectionless service. In addition, it should also be able to provide routing services. Which protocol would best sui his requirements?

a.       SPX

b.      RIP

c.       SAP

d.      IPX

70.   Consider the following statements: Statement A: the resources and software capabilities that are shared by the nodes in a network are commonly known as services | Statement B: the common services provided in a network include file, print, message, application, and database services. Which of the following is true with respect to above statements?

a.       A and B true

b.      A true, B false

c.       A and B flase

d.      A false,  B true

71.   Infrared transmission support up to ….. at shorter distances

a.       16 Mbps

b.      10 Mbps

c.       100 Mbps

d.      50 Mbps

72.   You have to visit the customer’s site to troubleshoot a problem. How can you perform your best in the lease time while working at the problem/

a.       Assign a part of your task to the customer so that you can quickly finish with the problem

b.      Ask the customer to shift the system to an isolated room

c.       Do not allow interruptions, such as phone calls, when you are working at a customer’s site

d.      Help yourself to food or drink to make the customer feel comfortable

73.   As per the security instructions in the WAP manual, John changes the SSID to a unique name. however, he still finds that certain windows 2000 users are able to make unauthorized access to the internet via a WAP device. What additional measures should he undertake to attain maximum security?

a.       Use WPA with SSID

b.      Use WPA2 with AES

c.       Keep changing SSID regularly

d.      Encrypt using WEP key

74.   Samuel has setup a peer to peer network in which he can receive and make calls free from call charges. But the main problem he is facing is that the call quality is patchy and the call is not secure. Which of the following technologies is he using to make these calls?

a.       VoIP

b.      ISDN

c.       DSL

d.      Leased lines

75.   Jim needs to create a TCP/IP addressing scheme for his organization. How many network Ids he must allow while defining the subnet mask for the network?

a.       One for each subnet and host ID

b.      One for each subnet and each router interface

c.       One for each subnet and WAN connection

d.      One for each network adapter installed on each host and each router interface

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